Customer Testimonials | ABG Tronic Inc

 ABG Tronic Inc

 Industrial Electronics Service and Sale

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We value your feedback. Please share your experience working with ABG Tronic Inc.

What Our Partners Say

John King

ROGUE VALLEY DOOR

February 25, 2025
Bob Ghotbi was all over these units in a desperate time of need: in our plant here when a critical production machine is down, the 'flashing red phone in the commissioner's office' goes off and that one's on MY desk. I won't hesitate to keep ABG Tronic on 'speed dial' for any future need. Thanks Bob!

Samy Timalsina

Auer Precision Stamping Inc.

January 17, 2025
Bob is highly skilled and professional. He promptly repaired our BSA amplifier, and his communication was excellent. I highly recommend ABG Tronic Inc.

Paul Bastarache

Ranger Automation

June 25, 2024
Highly recommend ABG Tronic for all of your electronic repairs. Bob and his team are great. Prompt service and very reasonably priced.
They also stand behind all of their work without question.

Craig

Timberfield Roof Truss

June 4, 2024
Abgtronic repaired many components for us. Prompt, professional and fair prices.
10/10

Rodrigo

Rollercoat Industries

February 20, 2024
Very professional, courteous and honest service.
I highly recommend ABGtronic.
100/100.

Rodrigo

Rollercoat Industries

October 16, 2023
Highly Recommended.
Bob is very professional, helpful and highly qualified for the repair, programming and other questions about Industrial Automation.
10/10

Andrea

New Era Grafix

July 11, 2023
Thank-you for the repairs to 2 servo star units, you provided, Great, friendly, Fast, Efficient service.
I would recommend to anyone.

Dr. Samuel Esterson

Esterson & Associates Physical

May 4, 2023
Bob is a highly qualified and caring professional. He was ***very*** helpful and did not rest until he successfully solved the issue I had with an uncooperative servo amp in a large piece of muscle testing and training equipment. Others would have surely given up on the issue. Not Bob. He perservered until he found a solution. He is honest and fair in business. I would recommend Bob without reservation!

Nick Rogers

Snaptron

February 22, 2023
Thank You for the repair to the servo drive controller.
Works great now.

SC Chu

PF Plus Solution S/B

February 17, 2023
5 Star E-Seller ***** & Highly Recommended !!

Paul

alpine lumber/truss

January 23, 2023
You guys were very fast at fixing my actuator and kept me up to date on your progress.
Thanks guys

Maxime Arcand

Toromont industries

January 20, 2023
Bob gave me a very good service.
One of our equipement was down and this compagnies fixed my problem in a short time.

MICHAEL CRYNOCK

CRYNOCK PRECISION MACHINE

October 10, 2022
Repairs were completed in a very short time. They were able to repair a 25 year old servo drive witch is amazing in this (obsolete in 10 years) era. They have helped me in other situations as well.

SC Chu

PF Plus Solution S/B

May 9, 2022
5 Star Seller ***** & Highly Recommended !!

Shane E Allen

AeroGear

January 28, 2022
Bob has helped us thru the exchange quickly to get our machine back up and running thank you.

Minerva Fernandez

Alonso & Carus Iron Works, Inc

November 9, 2021
Very reliable and personal service. Mr. Bob Ghotbi was always available and kept us updated with our order. We are very pleased with his service.

Santheran Appasamy

Bina Jaya Dinamik SWdn Bhd

August 6, 2021
We are very happy with your service. Reliable, effective and fast.

ED HAYWARD

Keystone Wood Specialties Inc.

February 8, 2021
Was very pleased. Bob was very helpful and the turn around time was excellent.I will keep them in mind for future issues.Would recommend their services.

Jeff Blanchard

Hyde Tools

November 18, 2020
I am very thankful for the help Bob was able to offer regarding our Giddings & Lewis press feeder drive. Our company saved a considerable amount of time and money because of his knowledge an professionalism. This is not the first time ABG Tronic helped us out of an emergency production down situation.
Thanks again!

Lance Yeager

Autozen Automation Inc

December 16, 2019
Bob and his team I have been using for years. He does excellent work! Always very hepful.

Jonathan J Negroni

Alonso & Carus Iron Works Inc.

July 19, 2019
Hi, i would like to say that i have been getting service from ABG since 2016, and it have been a plesure to work with them. They have excellent communication, fast service and they do a great job!! thanks for this 3 years of service!!

Kelly

AX Control Inc.

April 2, 2019
Bob always provides great and fast service, no bad experiences to report. Thanks for everything!

Mo Fagerlind

Bertch Cabinet Mfg

March 20, 2019
I which every vendor we dealt with was like Bob at ABG
never lets us down Thanks Bob

Roman

L&P Building Supply

September 19, 2018
Bob provided great, prompt service, so we were up and running in no time. thank you Bob

John

Metalform Studio

September 18, 2018
We had a very positive experience with ABG. We received very rapid responses to our inquiries, and received our replacement parts the next day. We will absolutely use ABG again.

Tina

Southern Truss

January 26, 2018
Bob always has excellent service and always helps us when we need him most! Thank you Bob for all you do!

Francis Wong

S&T Commercial Cabinets, LLC.

September 20, 2017
Top notch speedy service.
Bob you are the MAN, Thanks.

Rick Beiswanger

Wible Lumber Inc.

September 11, 2017
I had great service, very honest, good advice to get the machine operating again. If and when I need to use them, I sure will not hesitate. The exchange program is a great deal. It makes for a fast turn around to get things up and running again. Thanks to Bob and staff

Bryon

XL Medical

July 15, 2017
ABG has been so crucial to my business over the years and is one of the only businesses like mine, that still answers the phone virtually every time! Keep it up Bob!

Jake Praschnik

Miami Impressions

February 9, 2017
Great service got my machine running in record time,
ordered on tuesday got it installed by wednesday before 12:00 AM
No loss in production. Thank you very much.

Wojciech

SPE Sp.Z.o.o

January 4, 2017
Big positive, quick contact, zero problems.
RECOMMENDED

Adam Rigby

Reel Service Ltd

November 15, 2016
Excellent service. Ordered on the Friday & delivered to the UK on the Monday. Definately got us out & hole & would have no hesitation in using ABG again.

James

PanelWerks LLC

September 1, 2016
Bob is great to work with, very helpful, quick turn around on my part. I would recommend his services. Customer service is awesome

Endy

Eurocan

August 5, 2016
Bob has done 2 jobs for me in the last 2 years, and both times I have to say he was great. Fast turn around and very professional. I would highly recommend him.

Tim Matter

TacticalWalls

June 13, 2016
Bob,

Thank you so much for your outstanding parts and service. We received our part today and we are ready for production again. Due to your speedy service and shopping we only lost 2 days of production. Your service and help was great and I hope we keep from having problems with our machine in the future.

Thanks again for all the help.
Tim Matter
TacticalWalls

George

Lodox NA LLC

January 18, 2016
Have been doing business with Bob for a couple of years and highly recommend his services. He is always very responsive and thorough.

James

E&j quality services LLC

May 7, 2015
I have really good, professional service from bob
I would love to do business with you guys next time

bob

schaffer grinding

February 16, 2015
Good service. Needed module shipped same day I called. Installed and had no problems with start up. Thanks for having the right parts.

Dan

So Fine Custom Screen Printing

January 10, 2015
Bob at ABG Tronic was very helpful with the situation I was in. Super quick turn around.
Very happy with the service.

Kirk

Vaughn Electric Co.

June 19, 2014
Thanks Bob for getting the parts out same day!!!! My customer was down and needed a power supply. Even though you didn't have the exact part we were looking for, you had the experience to modify a part you did have to get them going!!!!

Beth

DS Brown

June 13, 2014
Fantastic customer service!! Super fast turnaround time = minimal downtime for us. Thanks again Bob!!

Steven Madjlesi

ATK Aerospace

June 4, 2014
Couldn't be any better, Fast friendly and accurate service. your service helped our machine down time to minimum.

Sue Prentice

GM of Canada - Oshawa Plant

February 20, 2014
Excellent customer service! Exceeded my expectation regarding lead time and cost of repairing obsolete product. ABG's response time to all concerns, made the repair process painless. Highly recommended!

Gary Longhurst

3M Company

January 6, 2014
Your professonal service, and quick turn-a-round provided us with results that kept our customer's orders on-time.
Thanks again for all your help.

Lance Yeager

Autozen Automation

August 21, 2013
All,

We have now done business with ABG for almost a year now. They have preformed all of the work we have asked of them plus some. They have made us profitable and there is no doubt we will continue our relationship with this outstanding company!

GARY SOTEBEER

B.F. NELSON CORPORATION

June 6, 2013
Tremendous response! Great understanding and cooperation! I purchase a significant amount of equipment, machinery, service...it takes real excellence to impress me. ABG impressed me. We will be sending two drives for repair this week.

Jeff

World Magnetics

May 22, 2013
What can I say but whow!! Need a repair in a hurry, shipping took long than ABG.

Tim Gianini

Sunnen Products

April 1, 2013
We had a PDM 20 servo controller repaired by ABG and it appears to working just fine. Another repair company told us it was unrepairable.

Tuki Arneri

R&T Medical Systems

March 27, 2013
I purchased a replacement motor controller from ABG Tronic, however it still had to be configured to function properly. Bob was very patient and constructive in discussing the options. Finally I sent the defective part to Canada and received a working replacement shortly thereafter, the only delaying factor being the money transfer from the Netherlands. Notably, Bob also suggested options which would make him less money than my original purchase order. ABG has a happy custommer in Holland.

March 26, 2013
Finding Bob @ ABG Friendly and knowledgeable very pleased with work done and response time. Will recommend him to all that needs

Jennifer Knain

TBEI - Rugby Manufacturing

January 15, 2013
Very quitk and friendly service! We are very impressed with customer service and the response time of getting us what we need!! Bob is wonderful to work with!!

Naouar

Locweld Inc.

October 12, 2012
I have a good quality of service
Fast,and good support

Rick Chilson

Tool-Flo Manufacturing, Inc.

July 30, 2012
It has been a delightful experience to work with Bob @ ABG. He has proven to be trustworthy and dependable. I found ABG's phone number on line. I called and Bob answered.
We arranged an exchange, and upon giving him a tracking number he expedited it the same day. It was damage by the UPS shipment. When he heard, he arranged to have a second one expedited the same day. It saved the day to say the least.
Additionally, I had sent a repair to him on standard repair time. The need for it changed on my end and I needed it rushed. They repaired it and sent it back to me the same day they received it.
I will be sending them our electrical repairs from this point on.

I truly appreciate the professional and down to earth service that’s provided at ABG.


M. Hammer

Astro Seal Inc.

June 5, 2012
Extremely reliable, fast service and very easy to deal with. ABG has repaired or replaced several items for us and I cannot recommend them enough. Thanks!!

Frederick Roy

Rocand

March 30, 2012
Great service, fast response, delivered on time. Pleasure doing business with you guys!

Héctor Lara

Manufacturas Especializadas S.

February 10, 2012
I feel very confortable with atention of Bob Ghotbi , every moment offer an excellent support and service ....cause I have an emergency situation and He solving on time, tomorrow I will hope to receive the Servo on time at Laredo Tx.

I will recomend this company with my partnes in México...

Best Regards

Héctor Lara
Manufacture Manager
MESA

Tom Wynn

OPTEK Technology Inc

January 10, 2012
Excellent service and support. I have nothing but good things to say about ABG Tronic and their people, very fast and efficient for all responses.

Thanks,
Tom Wynn

Stephen G.

Precision Innovation

January 9, 2012
Wanted to personally say thanks for doing a great job on repairing that
Vickers Servo Board--and getting it to me overnight. Everything went
exceptionally well on the board installation--not a single problem, a rarity
in the CNC industry.
definitely wanted to stop the world and say thanks to you.your group
never lets me down--no matter how intricate or demanding the project. You
are a first tier vendor of choice, surpassing my expectations consistently,
earning personal trust and confidence.

Javier R.S.

AVS S.A. DE C.V

November 3, 2011

I received my spare part on time without any problem,now my equipment is working perfectly.....THANK YOU....BOB

Sergio Roque

Dicsa

November 2, 2011
I have 6 Anatol Vindicator machine and it has 2 kollmorgen CRO 6250 drivers,Anatol Company talk to me about this model of drive is obsolet now... so Oh i will get very big problem but.......... I get now ABGtronic to save me........... Bob simply the best

Eric

Commercial Casework Supply

September 22, 2011
No need to call anyone else. Bob is simply the best and quickest at what he does. Thanks.

Volker

innovative molding

August 25, 2011
All went well. Thanks to your extra effort shipping the unit that evening,
we saved a day. Also, thanks to you, I was able to transfer the parameters
from the old drive to the new one. The machine was back in service less
than 3 days after it broke.

Joe

Distinctive

June 13, 2011
The drive on our router went down, The manufacture did not have spare parts in stock, Seimens did not have stock. Bob had our drive repaired in less than 24 hrs without any 'rush' charge. Thanks ABG for your great service!

Dr. Ron Oberstein

Life Chiropractic Center

April 17, 2011
ABGTronic was fantastic to work with. They fixed a computer part for one of my office tables that nobody else was able to do. Not only was their work excellent...there service was outstanding. They called me to keep me updated, and put my mind at ease during this whole process. Not to mention the cost came in 100.00 less then they quoted...what honest and reliable people. Thanks ABGTronic's for going above and beyond and helping us in a time of crisis!!!

Eric

Commercial Casework Supply

January 5, 2011
Our router went down on Monday, it's now Wednesday about 10:30am and everything is up and running. ABG fixed our controller and sent if back in less time than anyone else. (everyone else was telling us 5-10 working days, we even got one that said 3-4 weeks) ABG did everything they said they would and more, thank you very much.

Ed Lindow

Soitec

December 21, 2010
Our system was down and no spare controller in house. ABG came in on a holiday to make sure I got back up and running as fast as possible. Thanks for the extra effort and terrific response.

MC

Brenco Metal Processing & Fabr

December 9, 2010
Super fast turn over, very happy with the service that ABG have provided. Thanks again for the fast response.

RALF BONKOWSKI

DYNA energetics Canada Inc.

December 3, 2010
The power supply arrived shortly and we now have the machine up and running again. Thank you very much for your quick response in shipping out the component.

Normand

ERA GROUP

December 3, 2010
we tried different companies to service the drives we are using. then we tried ABG. we are more than satisfied with the service, and the price is very good. the personnel is friendly and the now what the do. TRY THEM you wont regret